Shipping policy
Shipping Policy
Free shipping on all orders within the United States.
Pre-orders
The NFS-1 is a pre-order and ships in 2027. Your card is charged when you place the order. We'll email you tracking as soon as it ships, and we'll email you before then if the estimate changes. See our Pre-Order Cancellation Policy for your options if the timeline moves.
In-stock items
Orders for in-stock items are processed within 2 business days, Monday through Friday, excluding holidays. You'll receive tracking by email once the order ships.
Apparel and accessories are made to order and fulfilled by our print partner. These ship separately from other items and typically take longer to process.
Order changes
Need to change a shipping address? Email info@luminyxeyewear.com as soon as possible. We can update the address any time before an order ships.
Lost or damaged in transit
If your order arrives damaged or doesn't arrive at all, contact us at info@luminyxeyewear.com and we'll resolve it. Don't file a claim with the carrier yourself — we'll handle it.
International orders
We currently ship within the United States only but will soon be expanding.